Micro Systems Consultants Inc. (MSAG) proudly announces achieving its pursuit of the General Services Administration’s (GSA) Human Capital and Training Services (HCaTS) Unrestricted Contract vehicle award in Pool 2.

advisory services

HCaTS is organized into three key service areas (KSA):

  • Customized Training and Development Services
  • Customized Human Capital Strategy Services
  • Customized Organizational Performance Improvement.

The Human Capital and Training Solution (HCaTS) contract is the result of a partnership between The U.S. Office of Personnel Management (OPM) and the General Services Administration (GSA). The initiative creates the joint management of a new strategically sourced, indefinite-delivery indefinite-quantity (IDIQ) government-wide contract to support OPM’s Training and Management Assistance (TMA) program, and provides customized human capital management and training services to all agencies. The HCaTS contracts provide federal agencies with a reliable, flexible, fast and efficient way to obtain best value solutions for their complex human capital and training service requirements.
GSA awarded separate contracts resulting from two RFPs: HCaTS Unrestricted and HCaTS Small Business (SB). Both contract vehicles consist of the same scope for governmentwide use for human capital management and training services. It offers flexibility to use all contract types and provide pricing at the task order level (i.e., Fixed-Price (all types), Cost-Reimbursement (all types), Time-and-Materials, and Labor-Hour). Task orders may also combine more than one contract type (e.g., FFP/Cost, FFP/Labor-Hour, etc.). Additionally, task orders may include incentives, performance based measures, multi-year or option periods, and commercial or non-commercial items.
The services are to be both commercial and non-commercial and meet the human capital management and training services needs of all federal agencies, both CONUS and OCONUS.
The Human Capital and Training Service (HCaTS) contracts provide federal agencies with a reliable way to obtain best value solutions for their human capital and training service requirements.
For additional information about HCaTS, please visit HCaTS PMO.


  • Improve human capital management in accordance with the HCAAF and OPM governing doctrines.
  • Maximize the return on investment in human capital management and training services.
  • Governmentwide use.
  • Easy access to best-in-class solution providers.
  • Management of small business programs and goals by allowing customer agencies to receive small business credit and support competition.
  • Flexibility to use all contract types.
  • Pricing at the task order level.
  • Provides longer-term planning for complex program requirements with a program ceiling of $11.5 billion.
  • Provides self-service (via a DPA) and assisted service (via OPM) access to human capital solutions.


The benefits your project will realize by selecting MSAG extend beyond simply fulfilling your service requirements. Benefits start on day one with a proficient transition team, and a seasoned PM with your best interests in mind. Our experience with task order management is vast; our CHCM established programs to efficiently manage over 200 task orders on our contracts. Additional benefits derived from our services include:

  • DOD Top Secret Facility Clearance
  • ISO 9001:2008 Certified
  • SEI CMMI Level 2 Assessed
  • Customer satisfaction demonstrated by Dun & Bradstreet Open Ratings – Performance rating by customers = 97!
  • Extensive Task Order Management Expertise
  • Financially Strong and Scalable Credit Facilities
  • “No Surprises” Project Management – Solid, experienced leadership w/management expertise.
  • Prime contractors can meet and outperform federally-mandated small business subcontracting goals with MSAG services and performances
  • Streamlined recruiting – You acquire a stable, focused, qualified, and motivated support team with a turnover rate eight times lower than the industry average
  • Large business performance with service disabled veteran small business credit

HCaTS Program Manager (CHPM)

Corporate HCaTS Contract Manager (CHCM)

Contract No. GS02Q16DCR0059
View Contract
DUNS 608740957

Mr. Peter Nagrod is former Executive Director of the American Management Association (AMA) Government Services and the Federal Leadership Institute. He has over 30 years of experience providing human capital training in both the private and public sectors. His areas of greatest interest are leadership, change management, and certification programs.

Mr. Dave Scali is the former Director of Contracts at US DOT/Volpe and an innovator of task order contracting. He and his IDIQ contracts are cited in the “Best Practices for Multiple Award Task and Delivery Order Contracting,” featured on GSA’s OASIS Program Web Library.

MSAG Awards

Vice President Gore’s Hammer Award for the Department of State’s International Visitor Program

Client Recognition Awards from the Departments of State, Labor, and the Federal Aviation Administration

Recognized as one of the fastest growing companies in the United States in 2012—Inc. Magazine

IMS Award recognizing our contribution to delivering against an aggressive and accelerated schedule

HCaTS Unrestricted Pool 2 NAICS Codes

541611 – Administrative Management and General Management Consulting Services
541612 – Human Resources Consulting Services
541613 – Marketing Consulting Services
541618 – Other Management Consulting Services
611710 – Educational Support Services

Core Competencies

MSAG is a trusted partner who can provide you the right expertise and mix of professionals to maximize investments. We continue to expand our workforce qualifications and expertise to remain current with your needs.

The core disciplines of the HCaTS Unrestricted contract include customized training and development services; customized organizational performance improvement; and human capital strategy services. MSAG past performance includes competency in all of these areas including:

  • Training Programs and Curriculum Development
  • Organizational Development
  • Change Management
  • Human Capital Support Services
  • Information Technology in support of Human Capital
  • Certification Program Design and Implementation